Shipping & Delivery Policy
Ginies Point aims to provide a convenient shipping experience for customers purchasing mobile spare parts through our platform.
1. Shipping Locations
We may provide shipping services to locations across India, subject to serviceability and availability of our logistics partners.
2. Processing Time
Orders are generally processed after successful order confirmation and payment, where applicable.
Processing time may vary depending on:
- Seller availability
- Product availability
- Order volume
- Verification requirements
- Shipping location
3. Delivery Time
Estimated delivery time depends on the destination, seller location, courier availability and other logistical factors.
Delays may occur due to:
- Weather conditions
- Transportation disruptions
- Public holidays
- Remote delivery locations
- Incorrect address information
- Courier-related delays
- Other circumstances beyond our control
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Free shipping may be offered on selected products, locations or promotional campaigns.
5. Address Accuracy
Customers are responsible for providing an accurate and complete delivery address and contact number.
Ginies Point is not responsible for delivery failure caused by incorrect or incomplete information provided by the customer.
6. Damaged Package
If a package appears visibly damaged at the time of delivery, customers should document the condition and contact us as soon as possible.
Photographs or videos may be requested to evaluate the issue.
7. Delivery Issues
For delivery-related issues, contact Ginies Point with your order details and relevant information.
Phone: 62626 76777